Contact Us

Need Help? Text Us — It's Fast!
The fastest way to contact us is by SMS.
Just click the "Text Us" button floating at the bottom right of any page to start a conversation with our team.

✅ Texts are prioritised over emails and calls
✅ Fast, easy, and direct support

Text us anytime:
0475 384 145
(Calls are not monitored — SMS only, please.)

We endeavour to respond to SMS messages between 10:00 AM and 7:00 PM, Monday to Friday (business days only, excluding public holidays).

Email (for detailed enquiries):
info@extac.com.au
(Please allow extra time for email replies.)

Warehouse Pickup Address in Sydney:
Coghlan South Granville
4–8 Ferndell Street
South Granville NSW 2142

Warehouse Pickup Hours:
8:00 AM – 4:00 PM, Monday to Friday
(Closed on NSW Public Holidays) 
Please wait for pickup confirmation by email before arriving to avoid disappiontment. SMS us if you think your order should be ready so we can check and advise.

Postal Address:
PO Box 5114
Kingsdene NSW 2118
Australia